ASIC successful against ‘old’ RetireInvest (RI Advice)

Court finds RI Advice liable for failing to supervise financial adviser following ASIC investigation

The Federal Court found RI Advice Group Pty Ltd (RI Advice) failed to take reasonable steps to ensure that its former financial adviser, John Doyle, provided appropriate advice to clients, acted in the clients’ best interests and put the clients’ interests ahead of his own. 

The Court found RI Advice, an Australian financial services licensee, did not have any adequate processes to identify when advisers were avoiding advice quality checks or recommending non-approved financial products. The Court said these were serious flaws which should have been apparent to RI Advice.

The Court also found RI Advice failed in their obligations as a financial services licensee.

The Court had previously made declarations that Mr Doyle had breached his best interests obligations by giving inappropriate advice and failing to put his clients’ interests first. At the time, Mr Doyle was an authorised representative of RI Advice.

ASIC Deputy Chair Sarah Court said ‘Financial advice licensees need to understand that they can be liable if their advisers do not act in the best interests of their clients and do not prioritise their clients’ interests over their own.

‘ASIC commenced this proceeding because of the harm caused to investors when advice is not appropriate. In some cases, Mr Doyle’s clients were retired, or approaching retirement. Licensees need to have proper systems and processes in place to monitor the advice given by advisers to make sure consumers are protected.’

The penalty hearing for RI Advice and Mr Doyle has not been set. A case management hearing will be listed for a later date.

Download – Judgment


Mr Doyle was an authorised representative of RI Advice between May 2013 and June 2016 when RI Advice was owned by ANZ Banking Group. RI Advice is now owned by IOOF Holdings Ltd.

The conduct of both RI Advice and Mr Doyle was examined in a case study on ‘Bad Advice’ as part of the Financial Services Royal Commission.

ASIC commenced proceedings against RI Advice and Mr Doyle in October 2019, seeking declarations of contravention, compliance orders and penalties (19-297MR).

ASIC will continue to pursue best interest duty-related matters to ensure customers receive appropriate, good quality advice and their interests are put first. The result today against RI Advice comes after previous outcomes against Financial CircleAMPWestpac and ongoing action against Dixon Advisory.